With the arrival of the "Year of the Pig", giving birth to a "golden pig" has become the wish of many expectant mothers. Earlier media reports said that this year will usher in a fertility peak. According to information from the Chongqing Maternal and Child Health Hospital, the hospital delivered more than 50 "pig babies" on the first day of the first month, much larger than the same period last year.
"Pig babies" were born together, and as the scientific concept of "confinement" became popular, the confinement center became "fragrant concubine". But a few days ago, a newborn baby boy in Shanghai died in the confinement center, sighing. Expectant mothers who want to enter the confinement center for "science" confinement, you must know some of them. Recently, the reporter made an unannounced visit to more than a dozen confinement centers in Chongqing to reveal its chaos.
Chaos one: Maternity can only stay in hotels when the price is tens of thousands
A few days ago, Ms. Chen, who lives in Jiangbei District, produced in Chongqing alone. In order to get more professional and considerate care, she booked a basic room type for a month child center in Banan District at a price of 36800 7 months in advance. One week before the due date, she gave birth to a daughter, but the confinement center said that she had no room. She needed to stay in the hotel until she had a room and then transferred to the club with her baby.
"When signing the contract, they proposed to reserve a room one week before the expected date of delivery." Ms. Chen said that the 28-day confinement, a 7-day hotel, and the baby receiving care in the club completely violated the previously promised "stay room." "And" mother and baby in the same room. " Due to her physical condition, Ms. Chen could only agree to settle with "additional 7-day check-in time".
Tens of thousands of consumers bought a fire, Ms. Chen is not the case. After an unannounced visit by reporters, it was found that large confinement center rooms ranged from 20-40. There was no guidance on pricing for confinement centers. The prices ranged from 30,000 to 100,000. The difference between the same confinement center was thousands of yuan to tens of thousands. Yuan varies, there are even more than 100,000 suites, but even if the difference is so large, the main differences are only reflected in the type of room, the number of postnatal rehabilitation programs and gifted care products.
Even if the price is chaotic and expensive, the confinement center is still very popular. Su Yun, the chairman of the Chongqing Center for the Pregnancy and Child Products Industry Association of Chongqing, said that there are more than 30 monthly centers in the association, and about 5% of mothers choose monthly centers every year. As an example, 337,000 people were born in 1997, and more than 17,000 babies entered the confinement center. "
The reporter learned that a large confinement center in the urban area of Chongqing may not have a room booked 5 months in advance this year. Even if Ms. Chen succeeded in making a reservation in advance, when entering the hotel, there were more than one mother and baby who were arranged into the hotel like Ms. Chen. During the reporter's investigation, the sales staff promised to reserve the room one week before the expected date of delivery, but the reporter further asked that they have stated that they have no room. It is not ruled out that the mother will be sent to the hotel, and some clubs will even send newborns. Also housed in the hotel.
Chaos II: Caregivers such as running water or even no security during the day
From tens to tens of thousands, can the confinement center ensure the safety of mothers and babies with high entrance fees? In the confinement center visited by reporters, there were only 2-3 front desk female staff members during the day, and there was no full-time security staff at work. Some confinement centers even had only one front desk staff member. At night, there was only one male security guard, but in fact this One staff member was also a driver during the day.
In addition, at the time of signing the contract, the Confinement Center promised "one-on-one" nursing care for the mother, and most newborns were cared for by caregivers like running water.
The reporter saw in a confinement center in Shapingba that a young nurse was milking the baby in her arms, and then a month-old went into the nursing room, and the nurse immediately gave the child and the already-prepared milk powder. Yuezhang turned around and washed another baby.
In response to this, Ms. Jiang, who is "confinement" in the confinement center, bluntly stated that when signing the contract, the center stated that she was a one-on-one nurse: "But in fact, my baby was taken care of by the shift nurses and concubine. Even if the milk is half fed, it will be replaced. "
In the confinement center surveyed by reporters, the number of nurses and babies was 1: 3. Only one has a one-to-one monthly service. After the mother calls the nurse, the longest wait is no more than 20 minutes, which means that the child may cry for more than ten minutes before someone can handle it. In this regard, the sales staff of a month center in Yubei District said: "We can avoid the problem of call waiting here, but we need to hire a monthly room card. The month card has a childcare certificate and a month card." But when When the reporter requested to show her documents, she changed her word and said that it is possible that Yuezhang only held one of them.
In this regard, relevant staff of the Municipal Human Resources and Social Security Bureau told reporters that the two types of certificates are different. The baby-care teacher certificate is a certification of the qualifications of early education teachers by the Ministry of Human Resources and Social Security, which requires a unified national examination. The badge is a "training certificate".
National Psychological Counselor and National Senior Baby Breeder Niu Li also believes that frequent changes of caregivers will have a certain impact on the newborn's psychology. "Every time the caregiver is changed, the baby needs to readjust for a few days or even weeks. During this period, the baby will feel lonely and helpless due to changes in feeding rules, which will have a certain impact on the establishment of his sense of security."
Chaos III: Low barriers to entry, too many "mother-in-law"
Taking "joining" as an excuse, Ms. Xiao, the manager of a monthly child center, told reporters that there is currently no specific access standard for the child child center, such as the facilities and equipment standards, sanitary conditions, qualifications and number of nursing teams. "How do you deal with customer complaints in general?" Faced with reporters' questions, Ms. Xiao was very "calm". She said that the confinement center involved multiple "mother-in-law", such as food related to food sector supervision, health related to public health sector supervision, The local government is also involved in environmental supervision. "A month center can correspond to dozens of departments at most. We can find business and industry and we have complete licenses. We look for the health department and we are not a medical institution. Looking for the Family Planning Commission, we do not need the health administrative department to issue a certificate. Appropriate 'concessions', but they have no enforcement power. "
The reporter found through the national corporate credit information publicity system that most of the 55 mother and child care centers in our city are individual industrial and commercial households, and most of the business scope is "housekeeping services".
In this regard, Ms. Su, a customer service representative of a company registered as an agent for business in Huangnibang, Yubei District, said that the business scope of a regular confinement center includes maternal and child care, confinement catering, etc. The scope of business services is mostly maternal and child health management consulting. "The business scope is directly registered as housekeeping service, health consultation or information consultation, and no other permission is needed." She said that two confinement centers have successfully registered and opened with their help.
Functional department: Regulation has not been clearly defined
Who cares about the confinement center? This reporter interviewed several functional departments. Relevant staff members of the Chongqing Municipal Health and Family Planning Commission told reporters that according to the "Regulations on Public Place Health Management", there are currently 7 types of 28 public places included in the health supervision, and the confinement centers belonging to the emerging industry are not listed. The staff member said that the confinement center is not a medical institution, does not engage in medical behavior, and is not issued and supervised by the Health Planning Commission.
Relevant staff of the Chongqing Municipal Market Supervision and Administration Bureau said that, first of all, the confinement center needs to apply for a business license. If it provides meal services, such as confinement meals, it needs a post-approval. When the reporter asked about the difference between the two keywords of "confinement center" and "maternal and child care" in the business scope, the staff member said that this is an inclusive relationship, but the emerging industry, which is specific to confinement center, has not been clearly related for the time being. Regulations.
Relevant staff of Chongqing Consumers Association told reporters that if a consumer complaint with Yuezi Center has occurred, the association can mediate and resolve it, but the internal norms of Yuezi Center itself are not within the scope of acceptance.
Industry Associations: Establish a Complaint Mechanism and Establish a Reward and Punishment System
What is the current situation of Chongqing Yuezi Center Industry? Su Yun said that currently there are about 30 confinement centers in the city, but there are still many outside the association. From 2017 to 2018, a total of more than a dozen centers were opened.
According to Su Yun, only about 5% of mothers in our city choose confinement centers, and the acceptance rate is not particularly high. It makes the living environment of confinement centers around 80% more difficult. To control costs, some confinement centers are not excluded Management issues may arise. "We are in order to achieve the self-discipline and standardization of the Chongqing Yuezi Center industry and give this industry a unified 'mother-in-law'. A related chapter was established in December 2018."
Regarding the price issues that citizens are concerned about, Su Yun said that the Association will issue a guide price this year to categorize the city's confinement centers by star rating to prevent vicious competition. In addition, for the industry without operating standards, no complaints mechanism, and no unified supervision team, the association will also be included in the plan one by one. "We will establish complaint channels and establish a reward and punishment system in the later stages to change the situation of the confinement industry's" no door to sue "so that the industry can develop well while being regulated."